1. How long does it take to see an improvement in the appearance of my lashes?

Our efficacy tests have shown it takes approximately 4 weeks before you can see a noticeable improvement in the appearance of eyelashes.

2. Does using RapidLash® twice a day get faster results?

No. RapidLash® is designed to deliver fuller-looking and healthier appearance of lashes with just a once a day application and additional daily applications are neither necessary nor recommended.

3. What if I forget to apply RapidLash® at night?

Don’t worry - Simply apply the product the next evening. However, a consistent routine is the key to faster, better results.

4. How long will one container of RapidLash® last?

If applied according to directions, one container of RapidLash® should last approximately 2 months. Daily applications to upper lash line only will provide a longer yield than if also applied to lower lash line.

5. Is RapidLash® safe to use on the delicate skin close to the eyes?

Yes. RapidLash® has been ophthalmologist and dermatologist tested and found to be safe and non-irritating. However, as with any cosmetic product, some individuals may be allergic to one or more of the ingredients in the formulation. If you suspect a reaction, discontinue use.

6. Can I use RapidLash® if I have my eyelashes tinted, eyeliner tattooed, or wear eyelash extensions?

RapidLash® has not been tested on tinted lashes, tattooed eyeliner, or eyelash extensions. However, many consumers have reported RapidLash® suitable to use even if you have your eyelashes tinted, eyeliner tattooed or wear eyelash extensions. It is a wonderful blend of nourishing ingredients that is suitable to use even if you have your eyelashes tinted, eyeliner tattooed, or wear eyelash extensions. If unsure, please check with your lash colourist, tattoo artist, or extension specialist for more informed advice.

7. I’ve noticed that my lashes seemed darker after using RapidLash® for just a few weeks. Is that possible?

The product is clear and transparent in its texture. Due to the improved healthy condition, the lashes may appear fuller-looking and thicker-looking and the lash line may appear more defined.

8. Can men use RapidLash®?

The product is unisex and the formula is clear and transparent which makes it ideal for men to use as well if desired.

9. How is RapidLash® different from RapidShield™?

RapidLash® enhances the appearance of lashes, and RapidShield™ can help protect and enhance those results achieved with RapidLash®, by conditioning lashes and shielding them against the daily elements. Furthermore, RapidShield™ functions as a conditioner, primer and a refresher. It offers multiple instant benefits for enhancing the appearance of lashes daily.

10. Can RapidLash® Eyelash Enhancing Serum and RapidShield™ Eyelash Daily Conditioner be used interchangeably?

No. The efficacy of our RapidLash® and RapidShield™ formulations is tested and proven specifically on separate tests. The formulations are different and we cannot guarantee results with interchangeable use. The use of both products, RapidLash® at night and RapidShield™ during the day, is recommended and the two products can help support the benefits from the other. While RapidLash® enhances the appearance of lashes, RapidShield™ can help protect those results achieved with RapidLash®, by conditioning lashes and shielding them against the daily elements.

11. Can I use RapidLash® on my lower lashes?

Yes. However, use greater care when applying the serum to lower lash line to avoid direct contact with the eye.

12. I wear contact lenses, can I still use RapidLash®?

Yes. RapidLash® is ophthalmologist-tested and found to be safe and non-irritating, making it ideal for contact lens wearers as well.

13. Can I use RapidLash® if I am pregnant or breast-feeding?

We recommend that you discuss use of this product with your doctor if you are pregnant or breast-feeding.

14. Is RapidLash® tested on animals?

No, RapidLash® is not tested on animals.

1. How is RapidBrow® applied?

Using the mini brush, apply RapidBrow® with a few quick strokes onto clean brow hair.

2. How frequently is RapidBrow® applied?

RapidBrow® is applied twice a day, once in the morning and once in the evening before bedtime.

3. How long does it take to see an improvement in the appearance of my brows?

Consumers have seen results in as little as 4 weeks, but our efficacy tests have shown it takes 60 days to achieve the best results in improvement of the appearance of eyebrows.

4. Will applying RapidBrow® more frequently deliver results faster?

No. RapidBrow® is designed to deliver healthier-looking, more beautiful brows with twice a day application and additional applications are neither necessary nor recommended.

5. What if I forget to apply RapidBrow® twice a day?

If you forget and skip an application in the morning and/or in the evening, apply product as usual the next day. However, a consistent routine is the key to faster, better results.

6. How long will one container of RapidBrow® last?

If applied according to directions, one 3 ml container of RapidBrow® should last approximately 2 months. The exact yield will vary depending on each individual’s needs. Lesser amount of product will be used per application for spot treatment versus treatment of the entire brow line.

7. What happens if I stop using RapidBrow®?

Once you have achieved the desired appearance of brows, it is recommended to continue to use RapidBrow® to maintain the appearance. RapidBrow® will continue to help nourish and enhance your brows to help keep them looking beautiful and conditioned.

8. I noticed that my brows seemed darker after using RapidBrow®. Is that possible?

The product is clear and transparent in its formulation. Due to the improved condition of the brows they may appear fuller-looking and thicker-looking and therefore more defined.

9. Is RapidBrow® safe to use so close to the eyes?

Yes. RapidBrow® has been ophthalmologist-tested and found to be safe and non-irritating. However, as with any cosmetic product, some individuals may be allergic to one or more of the ingredients in the formulation. If you suspect a reaction, please discontinue use.

10. What should I do if I accidentally get RapidBrow® in my eyes?

RapidBrow® is intended for external use only and direct contact with the eye should be avoided. In the event of direct contact with the eye, rinse the eye with plenty of cool water. If irritation from direct contact occurs and persists, seek medical advice immediately.

11. Can I use RapidBrow® on my eyelashes?

No. RapidBrow® is specifically designed to help improve the appearance of eyebrows. To improve the appearance of your eyelashes, we recommend our RapidLash® Eyelash Enhancing Serum that is specifically designed to address short, thin and brittle eyelashes.

12. Can I use RapidBrow® if I wear contact lenses?

Yes. RapidBrow® is ophthalmologist-tested and found to be safe and non-irritating, making it ideal for contact lens wearers as well.

13. Can brow make-up be applied on top of the RapidBrow®?

Yes. After application of RapidBrow®, wait for the product to dry completely before applying make-up to assure the best results.

14. Can I use RapidBrow® if I have my eyebrows tinted or tattooed?

RapidBrow® has not been tested on tinted or tattooed eyebrows. However, many consumers have reported RapidBrow® suitable to use even if you have your eyebrows tinted or tattooed. It is a wonderful blend of nourishing ingredients that is suitable to use even if you have your eyebrows tinted or tattooed. If unsure, please check with your brow colorist or tattoo artist to obtain more informed advice.

15. Would RapidBrow® help if I have over-tweezed my brows and as a result have very weak brows?

RapidBrow® is specifically designed to help improve the appearance of weak brows resulting from over tweezing, over waxing, other mechanical aggressors over time and simply from aging. RapidBrow® helps enhance the appearance of youthful volume, softness, shine and sheen by nourishing and conditioning sparse, brittle brows.

16. Can I use RapidBrow® if I am pregnant or breast-feeding?

We recommend that you discuss use of this product with your doctor if you are pregnant or breast-feeding.

17. Can men use RapidBrow®?

The product is unisex and the formula is clear and transparent which makes it ideal for men to use as well if desired.

18. Should I apply day/night cream before or after applying RapidBrow®?

If you prefer to apply RapidBrow® before you moisturise, we recommend that you wait until the brow serum is completely dry before you apply face creams. Alternatively, you can moisturise first, and then apply RapidBrow®, waiting until the serum is completely dry before going to bed.

19. Is RapidBrow® tested on animals?

No, RapidBrow® is not tested on animals.

1. How is RapidShield™ applied?

Using the applicator brush, apply RapidShield™ onto upper and lower lashes. RapidShield™ can be used alone as a conditioner on clean lashes, under mascara as a primer, or over mascara as a refresher to facilitate reapplication of make-up.

2. How frequently is RapidShield™ applied?

RapidShield™ can be applied as often as desired. The recommended usage on clean lashes is once or twice a day, once in the morning and/or once in the evening before bedtime. However, it can be applied an additional time during the day if refreshing of mascara is desired.

3. How long does it take to see an improvement in the appearance of my lashes?

Consumers have reported an immediate improvement in the appearance of definition, condition, shine and sheen of their lashes. For best results in maintaining beautiful-looking lashes, it is recommended to make RapidShield™ a regular part of your daily beauty routine.

4. What if I forget to apply RapidShield™ one day?

If you forget and skip an application one day, apply product as usual the next day. However, a consistent routine is the key to maintaining beautiful-looking lashes.

5. How long will one container of RapidShield™ last?

If applied once a day, one 4 ml container of RapidShield™ should last approximately 1-2 months. The yield of the product can vary depending on the frequency of each individual’s product use.

6. Is RapidShield™ safe to use so close to the eyes?

Yes. RapidShield™ has been ophthalmologist-tested and found to be safe and non-irritating. However, as with any cosmetic product, some individuals may be allergic to one or more of the ingredients in the formulation. If you suspect an allergic reaction, discontinue use and seek medical advice immediately.

7. What should I do if I accidentally get RapidShield™ in my eyes?

RapidShield™ is intended for external use only and direct contact with the eye should be avoided. In the event of direct contact with the eye, rinse the eye with plenty of cool water. If irritation from direct contact occurs and persists, seek medical advice.

8. Can I use RapidShield™ on my eyebrows?

To improve the appearance of eyebrow density, fullness and thickness, we recommend you use RapidBrow® Eyebrow Enhancing Serum that is specifically designed to address thin, sparse, brittle eyebrows.

9. Can I use RapidShield™ if I wear contact lenses?

Yes. RapidShield™ is ophthalmologist-tested and found to be safe and non-irritating, making it ideal for contact lens wearers.

10. Can make-up be applied on top of the RapidShield™?

Yes. RapidShield™ works wonderfully when used as a primer. It helps enhance the appearance of lashes and condition the delicate lashes under mascara. Appy RapidShield™ on clean lashes, let it dry, and apply mascara as usual.

11. How long will RapidShield™ take to dry on my lashes before I should apply mascara?

Allow RapidShield™ to dry for approximately 30 seconds before applying mascara. This will ensure that the product stays on your lashes and mascara applies with great ease.

12. How is RapidShield™ used as a refresher over mascara?

RapidShield™ provides a quick-fix for refreshing eye make-up. Simply brush RapidShield™ onto your lashes on top of mascara, let it set, and apply another coat of your favorite mascara if desired. RapidShield™ adds instant shine and sheen to lashes and facilitates the reapplication of mascara, without having to redo your entire eye-make up. With this easy step, your casual day-time make-up can be intensified and refreshed for night-time.

13. Can I use RapidShield™ if my eyelashes are tinted?

Yes. RapidShield™ is suitable to use even if your eyelashes are tinted and it does not affect the color. It helps boost the appearance of your lashes and enhance the no-make-up, natural look.

14. Can I use RapidShield™ if I wear eyelash extensions?

RapidShield™ has not been tested on tinted lashes or eyelash extensions. However, many consumers have reported RapidShield™ suitable to use even if you have your eyelashes tinted or wear eyelash extensions. It is a wonderful blend of nourishing ingredients that is suitable to use even if you have your eyelashes tinted or wear eyelash extensions, and it helps boost the appearance of your lashes and enhance the no-makeup, natural look. If unsure, please check with your lash colorist or extension specialist for more informed advice.

15. Can I use RapidShield™ if I am pregnant or breast-feeding?

We recommend that you discuss use of this product with your doctor if you are pregnant or breast-feeding.

16. Can men use RapidShield™?

The product is unisex and the formula is clear and transparent which makes it ideal for men to use as well if desired.

17. How is RapidShield™ different from RapidLash®?

RapidLash® enhances the appearance of lashes, and RapidShield™ can help protect and enhance those results achieved with RapidLash®, by conditioning lashes and shielding them against the daily elements. Furthermore, RapidShield™ functions as a conditioner, primer and a refresher. It offers multiple instant benefits for enhancing the appearance of lashes daily.

18. Does RapidShield™ replace RapidLash® or can I use both?

No, RapidShield™ does not replace RapidLash®. Yes, you can use both products. Use RapidLash® at night as directed, and add RapidShield™ to your beauty routine as a day-time treatment. RapidShield™ can help protect the beautiful benefits achieved with RapidLash® and further enhance the appearance of your lashes. It will help protect, moisturise and nourish your lashes all day long!

19. Can RapidLash® Eyelash Enhancing Serum and RapidShield™ Eyelash Daily Conditioner be used interchangeably?

No. The efficacy of our RapidLash® and RapidShield™ formulations is tested and proven specifically on separate tests. The formulations are different and we cannot guarantee results with interchangeable use. The use of both products, RapidLash® at night and RapidShield™ during the day, is recommended and the two products can help support the benefits from the other. While RapidLash® enhances the appearance of lashes, RapidShield™ can help protect those results achieved with RapidLash® by conditioning lashes and shielding them against the daily elements.

20. Is RapidShield™ tested on animals?

No, RapidShield™ is not tested on animals.

1. How is Rapidhair™ applied?

Depending on the area you wish to treat, please follow the instructions below. If you are only targeting a specific area and not the whole scalp, dispense one pump of product into your hand and massage in gently with your fingertips onto the roots of the hair. If you are looking to target the whole head, two pumps of the product should cover the entire scalp evenly from crown to the sides and the back of the head, working in sections. Dispense two pumps of product into your hand and massage in gently with your fingertips onto the roots of the hair. RapidHair™ should be used once daily, before bedtime, on a dry clean scalp. If the hair has been washed, please ensure scalp and hair are completely dry. Do not rinse. Style as usual. Wash hands immediately after use. Use as part of regular daily hair care routine. Caution: For external use only. Avoid eye area. If direct contact with the eye occurs, rinse with cool water. If irritation persists seek medical advice.

2. How frequently is RapidHair™ applied?

RapidHair™ is recommended to be used once a day preferably at bedtime.

3. Will I get faster results if I apply RapidHair™ twice a day?

No RapidHair™ is designed to deliver results with a once a day application and additional applications are not recommended.

4. How long does it take to see an improvement in the appearance of my hair?

Consumers have reported that it takes approximately 60 days to see a noticeable improvement in the appearance of fuller-looking hair. For best results in maintaining voluminous-looking hair, it is recommended to make RapidHair™ a regular part of your daily hair care routine.

5. What if I forget to apply RapidHair™ one day?

If you forget and skip an application one day, apply product as usual the next day. However, a consistent routine is the key to maintaining beautiful-looking hair.

6. How long will one container of RapidHair™ last?

If applied once a day, one 50ml container of RapidHair™ is estimated to last approximately 2 months. The yield of the product can vary depending on the frequency and amount of each individual’s product use.

7. When should I stop using RapidHair™?

Once you’ve achieved the desired results with RapidHair™, it is recommended to continue using it to maintain the improved appearance and condition of hair.

8. What should I do if I accidentally get RapidHair™ in my eyes?

RapidHair™ is intended for external use only and direct contact with the eye should be avoided. In the event of direct contact with the eye, rinse the eye with plenty of cool water.

If irritation from direct contact occurs and persists, seek medical advice immediately.

9. Can I use RapidHair™ on my eyebrows?

To improve the appearance of eyebrow density, fullness and thickness, we recommend you use RapidBrow™ Eyebrow Enhancing Serum that is specifically designed to address thin, sparse, brittle, eyebrows.

10. Can I use RapidHair™ if my hair is coloured, permed or straightened?

Yes. RapidHair™ can be used on coloured, permed or straightened hair. We recommend using a hair care system that is specifically designed for chemically treated hair alongside RapidHair™ to better maintain the desired appearance of coloured, permed or straightened hair.

11. Can I use styling products and/or tools with RapidHair™?

Yes. Styling products and/or tools can be used as usual when using RapidHair™.

12. Can I use RapidHair™ if I wear hair extensions?

RapidHair™ has not been tested on hair extension wearers. However, many consumers have reported RapidHair™ suitable to use even if you wear hair extensions. It is a wonderful blend of nourishing ingredients that is suitable to use even if you wear hair extensions. If unsure, please check with your extension specialis for more informed advice.

13. Can I use RapidHair™ if I am pregnant or breast-feeding?

We recommend that you discuss use of this product with your doctor if you are pregnant or breast-feeding.

14. Can men use RapidHair™?

The product has not been tested on men. Therefore we cannot guarantee men will experience the same wonderful results as the woman who participated in the consumer study.

15. Can RapidHair™ be used on children under the age of 18?

No. We do not recommend using RapidHair™ on children under the age of 18 as we have not conducted testing for this age group.

16. Is RapidHair™ tested on animals?

No, RapidHair™ is not tested on animals.

1. How is RapidRenew™ applied?

Massage a quarter size amount of RapidRenew™ to a cleansed, wet face, neck and décolleté in small, circular motions. Avoid the eye area. Rinse thoroughly with warm water. Follow with your regular beauty routine.

2. How frequently is RapidRenew™ applied?

RapidRenew™ can be used 2-3 times per week, or as often as desired to instantly brighten, refresh and renew the appearance of the complexion.

3. How long does it take to see an improvement in the appearance of my complexion?

Consumers have reported immediate improvement in the appearance of the complexion after first use of RapidRenew™. For best results, it is recommended to make RapidRenew™ part of your regular beauty routine.

4. What if I forget to apply RapidRenew™ 2-3 times per week?

If you forget and skip an application of RapidRenew™, apply product as usual the next day. A consistent skin care routine is the key to maintaining a healthy, balanced, beautiful-looking complexion.

5. How long will one tube of RapidRenew™ last?

If applied 2-3 times per week, one 72 g tube of RapidRenew™ is estimated to last approximately 2 months. The yield of the product can vary depending on the frequency and amount of each individual’s product use.

6. When should I stop using RapidRenew™?

Once you’ve achieved the desired results with RapidRenew™, it is recommended to continue using it to maintain the improved appearance and condition of the complexion.

7. What should I do if I accidentally get RapidRenew™ in my eyes?

RapidRenew™ is intended for external use only and direct contact with the eye should be avoided. In the event of direct contact with the eye, rinse the eye with plenty of cool water. If irritation from direct contact occurs and persists, seek medical advice immediately.

8. Can I use RapidRenew™ if I have sensitive skin?

RapidRenew™ is a gentle yet effective polish that is suitable for all skin types. The formula is dermatologist tested for safety. However, should you suspect an allergic reaction to one or more of the components in the formula, seek medical advice.

9. Can I use RapidRenew™ if I have a skin condition such as acne/rosacea/psoriasis/eczema, etc.?

If you have been diagnosed with a medical skin condition and/or are undergoing any medical treatment for it, consult with your physician prior to the use of RapidRenew™.

10. Can I use other beauty products with RapidRenew™?

Yes. RapidRenew™ is a wonderful addition to any skin care regimen to help enhance the appearance of the complexion. It is recommended to follow with your regular beauty routine after using RapidRenew™.

11. Can I use RapidRenew™ if I am pregnant or breast-feeding?

We recommend that you discuss use of RapidRenew™ with your doctor if you are pregnant or breast-feeding.

12. Can men use RapidRenew™?

RapidRenew™ is a unisex formula, with a clean, refreshing scent that renders it ideal for men as well to experience its spectacular complexion enhancing benefits.

13. Can RapidRenew™ be used on children under the age of 18?

We do not recommend using RapidRenew™ on children under the age of 18 as we have not conducted testing for this age group.

14. Is RapidRenew™ tested on animals?

No, RapidRenew™ is not tested on animals.